Leading provider of text mining software used by many Global 1000 Companies to improve Customer Experience Management.

 

What's New: Clarabridge/Harris Poll uses two sources of public opinion to gain a deeper perspective on one of today’s most important issues


Online postings more supportive and more optimistic about health care reform than opinions expressed through survey research. Read Article     Read Blog

A Few Valued Customers

  • Marriott International, Inc.
  • United Airlines
  • Choice Hotels
  • Expedia, Inc.
  • Intuit, Inc
  • Walmart
  • Walgreens 
  • H&R Block, Inc
  • Gaylord Hotels
  • Lowe's Companies, Inc
  • Other Fortune 1000 Clients

See How Text Mining Works


 

  • Discover the Voice of your Customer with Clarabridge.

  • Learn why the world's largest companies power their Customer Experience initiatives with text mining software.

 

      

 

Resources

  • Clarabridge Blog Follow Our Text Mining Experts
  • Download Bruce Temkin of Forrester's Voice of the Customer Report
  • Text Analytics: User Perspectives on Solutions and Providers. Access Study Here 
  • Industry News: "In a Tough Economy, Go to Battle for Your Customers" Read more
  •  Click here for more resources

 

 

 

 

 

 

Deliver innovative products and services that are always on target with the needs and feedback of your customers with the Clarabridge Content Mining Platform™.

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"Jessie was itching for a change in her diet. The great thing is, the pet food company actually heard us and improved their food."Read Use Case

Give your marketing the power to lock in greater customer loyalty and satisfaction than ever before with the insight of Clarabridge customer experience intelligence.

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"It's pretty amazing that a big financial company could pinpoint and fix a payment problem that quickly, just from my one email."Read Use Case

Raise your levels of service delivery to new heights while better managing your customer experience by tapping into essential and actionable customer feedback through Clarabridge.

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"Who knew that a major airline would care how far I had to walk to switch tickets. But they listened and went the distance for me." Read Use Case