The Contact Center is a treasure-trove of customer feedback. Clarabridge helps you get more value from voice recordings, chat logs, agent notes or any interaction channel by mining the actual voice of the customer for CX transformation insights.
CX Survey combines dynamic feedback collection with best-in-class text analytics and sentiment analysis to deliver precise and actionable customer insights.
Clarabridge helps improve the customer experience by putting customer feedback to work. CX Analytics is the only solution that listens to all your customer feedback data, analyzes exactly why customers feel the way they do, and powers real-time, front-line response and business optimization.
CX Social allows brands to listen to their customers on social media and online community sites, engage with them, track team and CX metrics, and scale these efforts across a global team.
Hundreds of major brands use Clarabridge to improve the customer journey.Explore Customers
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