Put Customer Feedback to Work

Software Proven to Improve Customer Experience Programs

Understand—make that really understand—customer feedback with best-in-class customer analytics and engage in real-time with game changing social care.

  • Customer Experience Analytics

    Clarabridge helps improve the customer experience by putting customer feedback to work. CX Analytics is the only solution that listens to all your customer feedback data, analyzes exactly why customers feel the way they do, and powers real-time, front-line response and business optimization.

  • Social Customer Service

    CX Social allows brands to listen to their customers on social media and online community sites, engage with them, track team and CX metrics, and scale these efforts across a global team.

  • Customer Experience Surveys

    CX Survey combines dynamic feedback collection with best-in-class text analytics and sentiment analysis to deliver precise and actionable customer insights.

Clarabridge CX Solution for Health Insurers

Create loyalty, reduce member churn, reduce administrative costs, and boost plan ratings and reviews

Learn more about CEM

Power your customer experience management program with research, tips, and insights from industry leaders. Read our blog, hear it first hand at events, and get resources in our learning center.