Clarabridge helps improve the customer experience by putting customer feedback to work. CX Analytics is the only solution that listens to all your customer feedback data, analyzes exactly why customers feel the way they do, and powers real-time, front-line response and business optimization.
Social Customer Service
CX Social allows brands to listen to their customers on social media and online community sites, engage with them, track team and CX metrics, and scale these efforts across a global team.
Customer Experience Surveys
CX Survey combines dynamic feedback collection with best-in-class text analytics and sentiment analysis to deliver precise and actionable customer insights.
Hundreds of major brands use Clarabridge to improve the customer journey.