Clarabridge's sentiment and text analytics software enables companies to achieve an universal view of their customer feedback by transforming text-based customer feedback into valuable insight. When analysis includes as many listening posts as possible, companies gain a more universal view of the customer with qualitative analytics that can be utilized across the spectrum of departments in your organization.
With years of development invested in the Clarabridge® sentiment and text analytics technology, we're the only company today with the qualifications to support enterprise-scale customer feedback initiatives. Clarabridge was founded with the simple premise of enabling companies to drive business value by looking at the customer holistically; pinpointing key experiences and issues; and helping everyone in your organization to take actions that make a difference.
We've worked harder, thought deeper, and developed smarter software than any other vendor in the marketplace.
Value
When you make an investment in Clarabridge, you deserve to see the best return on it. Whether it's discovering greater cost efficiencies in your call center, catching product errors before they sour your entire customer base, or helping you make the right six-digit business decision, Clarabridge's sentiment and text analytics software ensures that you achieve financial gains.
Vision
At Clarabridge, our goal is to help you access the voice of your customer no matter where it comes from, by any group in your company—and leverage that information to your strategic and financial advantage. With this insight, you gain the strategic edge in understanding your customers, controlling costs and risk, competing resourcefully, and building profitability.
Experience
Working with Clarabridge brings you a partner with a seasoned management team that has had decades of experience, bolstered by successful entrepreneurial ventures and strengthened by prior top-level management experience. Our executives, who include a nationally recognized entrepreneur and a multiple patent holder, are all published authors and frequent speakers at industry conferences.
Strength
With a commitment to excellence,partnership models with clients, and a fast-paced development process, Clarabridge is strong from the ground up, and our technology, financial backing, board of advisors, reputation, and partnerships ensure that our software will evolve to meet your demands.