Clarabridge Blog

 

May 18

Written by: Tony Lopresti
5/18/2010 1:07 PM  RssIcon

Planes get upgraded to first class.

B/E Aerospace is the leader in providing interior products for commercial, business jet and military aircraft markets. Most of the touch points you experience when travelling on a plane have B/E Aerospace’s stamp on them, from the Cappuccino maker in the galley to the seat beneath you and even the reading light over your Sudoku puzzle. Using the Clarabridge text analytics platform connected to a Teradata Data Warehouse Appliance, B/E Aerospace can nowanalyze aircraft maintenance logs in a fraction of the time, allowing them to speed detection of the need for repairs or replacements earlier.

Planes get upgraded to first class.

B/E Aerospace is the leader in providing interior products for commercial, business jet and military aircraft markets. Most of the touch points you experience when travelling on a plane have B/E Aerospace’s stamp on them, from the Cappuccino maker in the galley to the seat beneath you and even the reading light over your Sudoku puzzle. Using the Clarabridge text analytics platform connected to a Teradata Data Warehouse Appliance, B/E Aerospace can nowanalyze aircraft maintenance logs in a fraction of the time, allowing them to speed detection of the need for repairs or replacements earlier.

An enterprise class text analytics platform should be able to meet the demands of a broad class of applications, whether the need is voice of the customer, voice of the patient  or in this case, voice of the airplane.

After the unstructured data (text notes ) is transformed, the output of the natural language processing, classification process, and sentiment scoring are stored in a schema and automatically extended with structured data attributes. This integration of Tereadata’s data warehouse with Clarabridge text analytics is where B/E Aerospace sees dramatic synergies that make their job eaisier.gains.

So, next time you flip on your reading light or hit your attendant button and they work, it’s the result of B/E Aerospace’s leveraging the pilot aircraft maintenance logs to insure things work so you can have a pleasant flight. Now put your tray up and seat in it’s upright position, as we get ready for a smooth landing.


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