Clarabridge also partners with many leading complementary and emerging technologies in an effort to bring more complete solution offerings to our joint clients. Clarabridge’s complementary partners include solution providers that bring vertical expertise in various customer feedback channels, CRM, customer support, reporting/dashboards, and social media mining.
Kapow Technologies

Kapow Technologies

The leader in web data services, Kapow Technologies eliminates the barriers to accessing, enriching and serving timely enterprise and public web data. The company’s Kapow Web Data Server is a patented visual development and web data automation platform that enables Fortune 1000 companies to create high-value business applications with no coding required. Together, Kapow Technologies and Clarabridge provide fortune 1000 customers, including Intuit and Logitech, the power to access, enrich and serve real-time customer intelligence around brand reputation management and sentiment analysis to effectively gain strategic advantage in the marketplace. Kapow has over 350 customers worldwide, including AT&T, Wells Fargo, Intel, Vodafone and Audi.
 
For more information, please visit www.kapowtech.com.

Alterian SM2

Alterian SM2

Alterian (LSE: ALN) empowers organizations to create relevant, effective and engaging experiences with their audience that help build value and reinforce commitment to their brand, through the use of the Alterian Integrated Marketing Platform. Alterian drives the transformation of marketing and communications, making it practical and cost-effective for companies to orchestrate multichannel engagement with the individual.

Alterian’s unprecedented integration of analytics, content and execution through industry leading tools, such as the Dynamic Messenger email platform, SM2 Social Media Monitoring platform and the award winning Content Management solutions, enables companies to build integrated communication strategies which create a true picture of the individual. Alterian works with marketing services partners, system integrators and agencies who recognize the need to plan and deliver coordinated customer engagement services in partnership with their clients. For more information about Alterian, products within the Alterian Integrated Marketing Platform or Alterian’s Partner Network, visit http://www.alterian.com/ or the Alterian blog at http://www.engagingtimes.com/

CallMiner

CallMiner

CallMiner is the leader in advanced speech analytics. Eureka, the company’s flagship product, is the only speech analytics solution that automatically and accurately discovers the content, context and purpose of an entire conversation and of every call, enabling companies to understand why customers call and how agents respond. With this knowledge, CallMiner customers are able to significantly improve customer service, enhance agent quality, increase sales and impact marketing effectiveness. For more information, please visit www.callminer.com.

Neighborhood America

Neighborhood America

Neighborhood America's 'Software as a Service' solution is designed for companies that want to capitalize on the phenomenon of social networks for business gain. Founded in 1999, the company enables its customers to build online and mobile communities to engage consumers, facilitate ongoing dialogue around their brand, and gain continued business intelligence. Customers select Neighborhood America for its award-winning technology and commitment to guide them through the entire process - from strategy, through implementation, to ultimate success. Learn why enterprises including Scripps Networks, FOX News and Adidas are turning to Neighborhood America to gain a competitive advantage by visiting: www.neighborhoodamerica.com 

Vovici

Vovici

Vovici is the pioneer of Enterprise Feedback Management (EFM), providing comprehensive survey software, panel management and online community solutions. Our survey tools enable organizations to centralize feedback data collection, build and manage proprietary panels, leverage corporate social networking, and utilize robust survey analytics and reporting. Our solutions increase customer loyalty, facilitate collaboration and innovation, influence critical business decisions and provide voice to online communities. Organizations worldwide, including more than half of the Fortune 500, rely on Vovici to gather feedback on customer satisfaction, perform market research and gauge employee satisfaction. Visit www.vovici.com for more information.

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