Customers

Proven Success

In making critical decisions for your business, there’s no room for error—or ignorance. Whatever industry you’re in, keeping everyone across your company in tune with the customer is key to your continued productivity and growth.

Today, leading companies across all major markets rely on Clarabridge for the essential customer experience intelligence they require for strategic insight and pre-emptive action. Supported by Clarabridge sentiment and text analytics, our customers capture the 360-degree view on current market attitudes and sentiment shifts. Our use cases reflect Clarabridge’s successful engagements and their outcomes with clients across a range of major industries.

Customer Experience Case Studies

Our Clients Include:

  • AOL, Inc.
  • B/E Aerospace
  • Best Buy Co., Inc.
  • Capital One Financial Corporation
  • Charming Shoppes, Inc.
  • Choice Hotels International, Inc.
  • Dell, Inc.
  • Expedia, Inc.
  • Fidelity Investments
  • Gaylord Hotels
  • Huntington Bank
  • The L'Oréal Group
  • H&R Block, Inc.
  • Intuit, Inc.
  • Marriott International, Inc.
  • Nissan North America
  • PNC Financial Services Group, Inc.
  • PetSmart, Inc.
  • QVC, Inc.
  • Sage North America
  • Unilever
  • United Airlines
  • Walgreens
  • Wal-Mart Stores, Inc.
  • Wendy's International, Inc.
  • Other Fortune 1000 Clients

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How Text Mining Works

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