Omega
Since 1984, the Omega Management Group Corp. has been a recognized expert in developing and implementing customer and employee experience management strategy (CEM) programs that lead to increased product and service revenue and profits. Services include customer and employee surveys, employee incentive programs, benchmark research and analysis, consulting, key account retention strategies, win-back strategies and communication plan of customer satisfaction results to employees, customers and the marketplace. For more information on Omega and View from the Top-500 program, visit www.omegascoreboard.com or call (866) 610-6700.
Adamson
Adamson is a full-service agency that builds brands for national and regional advertisers by designing meaningful brand experiences for consumers. Adamson’s strategic brand development process focuses on the customer journey across all touch points with a brand. Services include advertising, interactive marketing, public relations and direct marketing.
Maritz
St. Louis-based Maritz is a sales and marketing services company, which helps companies achieve their full potential through understanding, enabling, and motivating employees, channel partners and customers. Maritz provides market and customer research, communications, learning solutions, incentive initiatives, meetings and event management, rewards and recognition, travel management services and customer loyalty programs.
Market Force Information, Inc.
Market Force Information, Inc. is the leading global customer experience information and insights company for multi-location businesses including major retailers, restaurants, drug and grocery stores, financial institutions and consumer packaged goods companies. With over 70 years of combined industry experience, Market Force Information has pioneered the industry with a suite of customer experience information solutions – from 280,000 mystery shoppers, to real customer surveys, to expert evaluation – that provides actionable insight into the customer’s ‘moment of truth’ and gives its clients a holistic view of their customer’s in-store experience.
Quaero
Quaero delivers multichannel marketing solutions that help companies build long-lasting
customer relationships, improve marketing effectiveness and realize measurable return on
investment. We specialize in helping marketers solve their most complex challenges and
accelerate marketing performance through a proprietary blend of strategy, analytics and
technology.
TNS
TNS is the world’s leading provider of customised services, combining sector knowledge with expertise in the areas of Product Development & Innovation, Brand & Communications, Stakeholder Management, Retail & Shopper and Customer Intelligence. TNS is a major supplier of consumer panel, media intelligence and audience measurement services.