Clarabridge Support Services ensure the success of your sentiment and text analytics investment. Clarabridge’s stable and reliable architecture promotes user adoption and increases your return on investment. We take pride in the fact that Clarabridge’s Technical Support is widely regarded as the best in the CEM market. Our Technical Support team will help your organization maintain the level of performance required to successfully compete in today’s marketplace. Once your implementation has been completed, each customer is transitioned to a World Class Support Organization designed to address any questions or concerns.
Our Support organization is dedicated to ensure your complete satisfaction and we welcome the opportunity to service your needs.
Standard Support includes:
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New software releases and updates
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Live technical support during standard business hours
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24/7/365 access to the Knowledge Base
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Multiple contact channels – telephone, e-mail, and online
For more information about Clarabridge Support, please contact us at (571) 299-1803 or support@clarabridge.com.
To view an interactive demo of Clarabridge Enterprise, click here >