Clarabridge offers a comprehensive set of APIs to enable technology and service providers to extend the value of their enterprise applications. Clarabridge APIs allows service providers to access and extend upon the functionality in the Clarabridge sentiment and text analytics platform. The API methods and properties span the full spectrum of Clarabridge functionality, allowing providers to customize applications or integrate with other applications that comprise the enterprise’s application portfolio.
Clarabridge’s broad range of APIs empowers technology and service providers to quickly and inexpensively implement highly customized, functional, and powerful applications.
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On-line survey tools can submit survey responses directly to Clarabridge for later analysis by its users inside Clarabridge Navigator, white-labeled with their tool’s logo and colors.
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Social-media analysis applications can categorize and receive sentiment scores in real-time, at the clause level, and integrate the results into their native application GUI.
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CRM applications can feed customer contact center notes directly to Clarabridge for voice of the customer analytics.
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Churn- or fraud-prevention teams can use the Clarabridge API to extract key themes, sentiments, and NLP results to feed directly into predictive models.
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Blogging software could send new blog posts through the Clarabridge API to extract topics, sentiments, key words and linguistic connections to tag the posts with RDF tags for Web 3.0, the semantic web.