Clarabridge provides a highly interactive interface, Navigator, which contains all the functionality for both non-technical and power users to adjust classification models, tune sentiment, create reports and visualizations as well as perform insightful ad hoc analysis. You can quickly and securely search, explore, organize, and analyze text from words, linguistic elements, sentiment, and structured data to filter, report, classify and drill into root causes.
Navigator is the first interface built specifically for business users. Users can quickly and securely, explore, organize, analyze, and drill into textual data by using familiar Windows® techniques such as drag and drop report manipulation, drop down menus, right click, context sensitive menus and one-click toolbars.
Key Features
Clarabridge Navigator offers analysts the following capabilities:
- Full data discovery: Users can perform full data discovery into themes and sentiment of interest, so the user can explore a variety of “what if” scenarios, all directly through the rich graphical user interface. Report results return in seconds for 10-million plus document data sets.
- Sandbox / Test Environment: Analysts can run test scenarios without impacting other users’ views and explorations of projects.
- Drill to text source: Through Navigator, analysts and researchers can drill down from their reports to the source text. This feature enables users to see the full context of the remark to enrich their findings.
- Build and tune categories and sentiment settings: Using the Clarabridge Navigator, power users can build and define new categories on the fly. Users never leave this single screen interface while building, tuning, and optimizing their categorization capability.
- Create custom filters: Users have the ability to define custom filters using a simple drag-and-drop interface to suit their analysis needs. Clarabridge provides filtering capability that enables the business user to limit the result set by certain restrictions, for example, for a specific state or date range. Users can also share or enforce these filters for controlled access to customer insights.
- Search Universally: Navigator provides a 1-click option to search projects for certain categories or phrases.