Clarabridge Customer Experience Conference. April 13-15, 2016

Europe's Best Customer Experience Conference of 2016

Thank you for attending C3 Europe!

We’re back and better than ever.

C3, the electrifying two-day event hosted by Clarabridge, is returning to London. Hear from industry experts, thought leaders, and top practitioners in Customer Experience (CX) and Social Customer Service for the examples and best practices you need to stay ahead of the curve.

Keynote Speakers

Sir Clive Woodward

World Cup Winning Rugby Coach

Sir Clive Woodward is the World Cup winning Head Coach who led England's rugby players to World Cup glory, in Australia in 2003. Clive is also the Founding Partner and Chairman of Captured—an online coaching software and synchronised app, based on his coaching philosophy, which is currently being adopted by The FA, The PGA and The IOC.

Yuchun Lee

CEO & Board Member, Clarabridge

Yuchun Lee is widely recognized for making bold moves. Currently an executive in residence at General Catalyst Partners and Summit Partners, his background includes wide-ranging success in various information technologies.

Sid Banerjee

Founder & Executive Chairman

Named a Washington Business Journal Most Admired CEO in 2014, Sid Banerjee provides strategic direction for Clarabridge through his passion for innovation and entrepreneurship.

Mark Jeffries


Author, Keynote Speaker and former Merrill Lynch stockbroker, Mark Jeffries, has become a trusted adviser and communications consultant to some of the world's largest and most successful corporations, agencies and partnerships.

Agenda at a Glance

20th September

Pre-Conference Workshops
(located at M by Montcalm),
Welcome Reception


21st September

Keynotes, General Sessions,
Connections Reception

The Venue

C3 Europe will be hosted at The Brewery, 52 Chiswell Street, London

Pricing and Discounts

Regular Pricing


Clarabridge Customer Connections

  • Buy 2 passes, get 1 free pass
  • Buy 4 passes, get 2 free passes
  • Buy 6 passes, get 3 free passes

Discounts will be automatically applied at checkout.


#C316 is a very engaging event, thought provoking with lots of ideas and a great opportunity to connect.
— Douglas Cairns
Operations Support Manager, Traffic Scotland
#C316 is a fantastic opportunity to connect—with fresh knowledge, great people and new ideas.
— Ariel Delvecchio
Creative Digital Engineer, European Commission
#C316 offers lots of variety in the presented subjects in addition to the great lineup of inspirational speakers.
— Bert Callens
Media & Digital Expert, Mazda Motor Belux

2016 Speakers


We do not have a room block, however we have provided a list of hotels that we recommend located near The Brewery. To make a reservation please visit the hotel websites or dial them directly.

Book Now

Contact Us

Keri Cook

Director, Global Events

1 571 299 1872

1 301 802 3445


Sofie De Beule

Community Manager

32 494 92 3665