Clarabridge Customer Connections

May 1-3, 2017

Fontainebleau Miami Beach

Time

Session Title

8:00 AM - 4:00 PM

Registration: Glimmer Foyer

8:00 AM – 8:30 AM

Continental Breakfast: C3 Zone

8:30 AM – 10:00 AM

Opening Keynote: Mark Bishof, CEO, Clarabridge

10:00 AM – 10:30 AM

Break: C3 Zone

Time

Business Track

10:30 AM – 11:10 AM

Fascinating CX Stories

11:15 AM – 11:55 AM

Evolving Your CX Team

12:00 PM – 1:30 PM

Lunch: Glimmer Terrace

Time

Business Track

1:30 PM – 2:10 PM

Partner Case Study

2:15 PM – 3:05 PM

Smarter Surveys

3:05 PM – 3:35 PM

Break: C3 Zone

Time

Business Track

3:35 PM – 4:15 PM

Customer Case Study

4:20 PM – 5:00 PM

Keynote

5:00 PM – 6:30 PM

Networking Reception: C3 Zone

7:00 PM – 10:00 PM

Connections Reception: LIV