After Exceeding First-year Goals, Clarabridge Secures $7.2 Million in New Funding

Clarabridge Will Penetrate New Markets, Enhance Operations and Continue Innovation with Financing Round

Reston, Va. - January 23, 2007 --

Clarabridge, a text-mining software company, today announced that it has secured $7.2 million in funding. Intersouth Partners led this round, with participation from all of Clarabridge's previous investors. Clarabridge will use the new financing to boost sales and marketing operations, broaden customer service and support capabilities and continue to innovate product functionality to better serve existing and new vertical markets.

Clarabridge provides quick-to-implement, simple-to-use software solutions that enable companies for the first time to analyze unstructured information (such as comments and complaints from web blogs and call-center notes) alongside structured transactional information. Customers use Clarabridge's products to more quickly and precisely detect customer needs, issues and opportunities and, ultimately, better serve their own customers. Clarabridge's Content Mining Platform™ (CMP) solution works seamlessly with an enterprise's deployed business intelligence (BI) tools and demands no additional training of a customer's business users.

"We believe the ability to mine all external and internal unstructured text is going to fundamentally change the way businesses operate," said Don Rainey, partner with Intersouth Partners. "Our investment reflects Intersouth's belief that Clarabridge is aggressively tackling this real business need and is the market leader in ‘operationalizing' this capability."

Clarabridge previously raised $3 million in venture capital, led by Boulder Ventures, bringing the company's total amount raised to date to more than $10 million. Since spinning off from Claraview as an independently operated company in January 2006, Clarabridge has forged key partnerships with leading BI vendors such as Cognos, Business Objects and MicroStrategy and gained customers in manufacturing, healthcare, advertising, financial services, retail, government and other industries.

"We exceeded our first-year goals, and this new round of funding reaffirms our business plan and solution strategy," said Sid Banerjee, chief executive officer and co-founder of Clarabridge. "Just as business intelligence solutions transformed the way businesses tracked, managed and improved corporate performance over the past decade, we believe that unstructured data mining and analysis solutions will transform companies' ability to predict trends, optimize the customer experience, and create high-performance, competitive organizations in the future."

About Clarabridge

Clarabridge enables Fortune 1000 customers to transform text into valuable information to improve market research, customer care, product development, quality assurance and risk management. Clarabridge's award-winning software links the worlds of text analysis, search and business intelligence (BI) to enable enterprises to more quickly and intuitively leverage all of their data-internal and external, structured and unstructured-to make better business decisions. Clarabridge's Content Mining Platform™ is the first text-mining solution to work seamlessly with standard BI applications, tools and techniques, and Clarabridge delivers the industry's only hosted text-analysis solution with its Content Mining Service™. Clarabridge is headquartered in Reston, Virginia. For more information, visit www.clarabridge.com.

Contacts

Laurie Bowser-Sever
Interprose PR (on behalf of Clarabridge)
(919) 469-7102
lbs@interprosepr.com

 

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“Successful VoC programs will incorporate listening, interpreting, responding, and monitoring.” Forrester Research, Building Your Voice Of The Customer Program 2/8/2007.