The Industry’s Most Actionable CEM Solution

Clarabridge CX Suite

Clarabridge helps hundreds of the world’s leading brands understand and improve their customer experience.

Improvements In Their Own Words

CX Contact Center helps you analyze customer experience and sentiment across every interaction channel: voice, chat, email, social, and more. Clarabridge transcribes 100% of your voice recordings 10 times faster than other speech transcription products, with proven greater accuracy.

 CX CONTACT CENTER

Listen to Your Customers

Clarabridge listens to all your survey, social, and interaction feedback data spanning the entire customer journey. Looking at all of your customer feedback data gives you a complete picture of your customers and their experiences with your brand.

Analyze the Intelligence

Clarabridge analyzes unstructured customer data through a highly accurate text analytics engine and pairs it with structured data (like behavioral and demographic data) to reveal insights that drive customer experience transformation.

Act for a Better Experience

Clarabridge enables real-time front-line response and business optimization. Trend information, data correlation, and root cause analysis power strategic decision-making and help you use customer feedback to create happier customers.