Detect patterns. Improve experiences.

Turn customer data into customer delight

Power your customer experience program with the only platform that collects feedback data from all sources and distills it into actionable insights.

Collect

Collect

Dynamic survey tools capture data from everybody, everywhere

Connect

Connect

Connections to every source ensure that every voice is heard

Analyze

Analyze

Text analytics and sentiment analysis uncover every relevant insight

Activate

Activate

Turn insight into action to drive a better customer experience

Collaborate and engage

Collaborate and engage

Connect with customers and empower employees to drive better outcomes

How do you define greatness? You don’t. You allow customers to do it. If we are doing what we set out to do then customers will happily recommend us.

Julian Lopez Director of Customer Loyalty, Rackspace

Technology

How does Clarabridge do all of this? With innovative, constantly-evolving technology.

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Technology