CEM Experts at Your Service

Services

Clarabridge provides much more than software. Our wide range of services can help you drive high-impact customer experience management programs—and we have over 700 successful projects to prove it.

training

TRAINING

Clarabridge training will unleash the full power of Customer Experience Management within your organization. Focused on delivering the right topics to the right people at the right time, our training program is designed to meet your learning objectives while helping you to outpace your CEM goals.

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consulting

CONSULTING

Let us help you get your program off the ground by using our expertise to shape your process, establishing your analytics best practices, and tuning the solution to best support your unique business needs. Whether you’re just getting started or you’re looking to take
your program to the next level, our expert consultants help
you achieve your desired results.

MANAGED SERVICES

Clarabridge’s Managed Services packages offer a proactive and prescriptive approach to optimize your corporate wide CEM program. Using the experience from more than 700 executed CEM initiatives and your unique program goals, we will execute our proven methodology in partnership with you to cultivate a customer centric organization.

Managed Services  Datasheet

Customer Support

Get answers to your most pressing questions—right at your fingertips. From “how to” questions to best practices based on our experience, our expert customer care and tech support team provides a range of support offerings to keep things running smoothly.

Need a little help? Clarabridge supports our customers through multiple channels so you can get the answers you need in the way you prefer.

Customer Support Datasheet

Our customer support portal offers extensive FAQs, user guides, and tutorial videos for self-service. Clarabridge customers have unlimited access to our support portal, with knowledge base and online updates on open tickets.

We provide support from four worldwide locations. For personalized service, email us at support@clarabridge.com or call us:

Washington, DC: 571.299.1803
San Francisco: 800.239.7515
Singapore: 65.6225.6563

My favorite thing about Clarabridge is absolutely the team of people I deal with on a daily basis.

Michelle Brennan Guest Relations Manager, Seminole Gaming