Turn Complexity into Clarity
Your customers are constantly giving you feedback through a plethora of channels. The explosion of these channels and the sheer volume of data creates challenges. Powered by AI and machine learning, Clarabridge can help you make sense of it all.Learn More
Start by Listening
Every call, every chat, every tweet, every post, every comment, every conversation, every sentence. EVERY WORD. Every customer interaction presents an opportunity; don't miss a single one.Learn More
Unleash the Machine
Let AI, machine learning and smart algorithms make sense of your big data challenge. Extract customer emotion, effort, sentiment, and intent. Discover insights; predict behavior; recommend action.Learn More
Change the Game
Analyze, deploy, operationalize, engage better. Package and disseminate knowledge to far-reaching corners of your organization.
Impact strategy, improve operations, enhance marketing, deliver superior products. All with bullet-proof security, all in the cloud, all with Clarabridge.
Top Global Brands Choose Clarabridge
Hundreds of major brands use Clarabridge to improve the customer journey.
Powering you with insights to deliver the best customer experience
At Clarabridge, we are obsessed with delivering innovative customer experiences and contact center solutions. With over a decade of experience in designing and delivering industry-recognized best-in-class text and speech analytics, we have enabled thousands of global brands to transcend from insights to action.
Say hello to Clarabridge:
4 Waves of Forrester Recognition
89% Customer Renewal Rate
Clarabridge customers value their partnerships with us and keep coming back for more.
130 Pre-Built Industry Models
Clarabridge has an extensive collection of industry use cases and models that are pre-built and ready to deploy with your data.
18 Billion Conversations Processed
Clarabridge is only getting faster and smarter, so we’ll always be able to scale with you.
100% of Customer Touchpoints
Phone calls, chat, email, and social are just a few ways customers are talking to you. Clarabridge transcribes 100% of voice recordings quickly and accurately.
Resources & Events
Clarabridge Customer Connections San Diego 2020
C3, our electrifying three-day conference, is coming to San Diego, April 20 – 22, 2020. Hear from industry experts, thought leaders, and top practitioners in customer experience and digital customer service for examples and best practices needed to stay ahead of the curve.Learn More