Leading analysts agree, Clarabridge customers differentiate with their customer experience. It’s more than text analytics, more than speech analytics, more than customer experience intelligence: Clarabridge enables a real-time, continuous feedback loop for constant, consistent performance across your business. The proof is in the numbers.
Clarabridge’s sentiment analytics shows the emotion and tells the story of our customers. Not many companies do that, and Clarabridge allows us to see the highest priority areas for improvement in real-time.