Clarabridge partners with Five9 on Five9’s App Marketplace to bring your contact center industry-leading conversation analytics. Together, Clarabridge and Five9 can answer the most important questions you have about your contact center, so that you can make the best use of your digital and traditional channels.
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Why Clarabridge Analytics?
Know what your customers really mean with innovative conversational AI and natural language understanding. Uncover actionable insights that improve customer loyalty, reduce operational costs, and drive contact center efficiency.
Analyze all your data across digital and traditional channels to rapidly discover agent coaching and process improvement opportunities that save money, increase revenue, and positively impact sales.
Quickly and easily connect Five9 to Clarabridge Analytics without any on premises hardware. Load your Five9 data directly into Clarabridge to uncover deeper insights into your customer experience program.