Partner Spotlight: ORI

ORI is a full-service CX consulting firm and certified women-owned small business (WOSB). The seasoned research and analytics consultancy combines decades of market research experience with cutting-edge technology to enable clients to strengthen customer relationships.

Goals. Strategy. Outcomes.

ORI works in lockstep with Clarabridge as an implementation service provider, assisting with the design and deployment of the Clarabridge platform while maintaining a laser focus on how it will fit within your broader customer feedback management system and connect back to strategic goals. In every engagement, we apply a strong market research orientation to elevate your Clarabridge implementation from good to great, leveraging 30+ years of data collection, survey design, and data analytics experience.

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What Sets ORI Apart

  • Deep strategic CX consulting expertise providing executive-level support to define critical objectives and connect goals with the data mining and analytics required to ensure actionable insights.
  • Unique understanding of how to leverage the Clarabridge platform to meet specific market research and CX objectives, facilitating comprehensive end-to-end support to ensure application implementations are successful, seamless, and strategy-based.
  • Strong project management capabilities and a track record of managing large, complex data collection and analysis projects leveraging leading technology.
  • Application of the discipline, rigor, and multi-sector expertise of a large management consulting firm while preserving the attitude that every customer matters, every engagement counts, and everyone deserves our best efforts.
Check Out ORI's New White Paper

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