12 Days of CXmas: A Clarabridge Blog Series
December 8, 2015
This year, the Sentiments blog is drumming up 12 days of Customer Experience (CX) tips, best practices, quotes, guidance, and statistics. We’re calling it 12 Days of CXmas, and instead of 11 pipers piping or 10 lords a-leaping, we’re giving you much more practical “gifts” that will help you improve your company’s CX.
Tune in to the Sentiments blog every day from now until December 23 for a daily dose of CXmas inspiration.
In the meantime, connect with our 5 bloggers blogging on social media:
Serina Aswani Follow Serina’s Twitter
Serina Aswani is our London-based elf. As content marketing manager at Clarabridge, she is responsible for amplifying the voice of our customers as well as generating EMEA-specific content. She also runs the Clarabridge CXC awards program, spreading cheer to outstanding CX practitioners worldwide.
Elizabeth Clor Elizabeth Serina’s Twitter
Elizabeth Clor oversees our CXmas workshop as the senior director of content marketing at Clarabridge. She is responsible for strategic direction and oversight of Clarabridge content marketing, public relations, and social media initiatives, ensuring a consistent customer experience across all public channels throughout the holidays and year round.
Dheepan Ramanan Follow Dheepan’s Twitter
Dheepan Ramanan is a data scientist at Clarabridge who uses our technology to make our lists and check them twice. He’s best known for his “Sentiment Spotlight” series, in which he explores customer sentiment in a particular industry by packaging data into dazzling insights.
Lisa Sigler Follow Lisa’s Twitter
Lisa Sigler is a content marketing manager at Clarabridge. Our master wrapper, she is responsible for the majority of our eBooks, white papers, and award submissions. She ensures that each content gift is tailored to fit and is delivered to the right person.
Kate Zimmerman Follow Kate’s Twitter
Kate Zimmerman, our content marketing specialist at Clarabridge, is also our resident baker. She manages our analyst relations program and plays a critical role in our public relations efforts while also offering tempting treats through all of our social media channels.
— This team is excited to bring you 12 Days of CXmas!
Elizabeth Clor is the Sr. Director of Content Marketing and Communications at Clarabridge. In this role, she is responsible for solidifying Clarabridge’s position in the marketplace as the leading Customer Experience Management (CEM) technology vendor. Elizabeth has 17 years of experience in high-tech marketing and communications, and is a regular contributor to various marketing publications. She holds a B.A. of English from the University of Virginia.