5 Tips for Thanking your Customers

By: Elizabeth Clor

November 27, 2014

Tags:
Customer Engagement
customer experience
customer experience management

I tweeted to 15 major brands yesterday asking them what they were most thankful for. Most of them actually did not reply (a definite engagement miss) but the ones who did were in solid agreement. Customers are what businesses are most thankful for, at least that’s what they say.

The best reply was from Glen at Walmart:

“@ClarabridgeClor Our awesome customers, of course! Thank YOU! -Glen”

Wow, there’s actually a person behind that Twitter handle.

Which brings me to the topic of this post. How can businesses actually thank their customers this holiday season and year round?

The full blog post, including 5 key tips for thanking your customers, can be viewed on CustomerThink.

 

 


Elizabeth Clor is the Sr. Director of Content Marketing and Communications at Clarabridge. In this role, she is responsible for solidifying Clarabridge’s position in the marketplace as the leading Customer Experience Management (CEM) technology vendor. Elizabeth has 17 years of experience in high-tech marketing and communications, and is a regular contributor to various marketing publications. She holds a B.A. of English from the University of Virginia.
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