C3 By The Tweets
May 1, 2014
We’re all in the business of gathering insights from customer data. In that spirit, here is some of the Twitter conversation curated from C3, our customer experience conference held this week in Miami. To check out more discussion from C3, search the hashtag – #C3rocks14.
Live creation by @ErikWahl #c3rocks14 #nofear pic.twitter.com/vcLmndaBIW
— Stacey Symonds (@ssymonds999) April 29, 2014
Trying to UN-think CX strategy. Thanks @ErikWahl for the lesson… #c3rocks14
— W. Jody Schrandt (@WJodySchrandt) April 29, 2014
CX geeking out @Clarabridge #c3rocks14 with @mbcxp and some incredible CX pros. #cxnerd
— Justin MacDonald (@JMacFusion) April 29, 2014
Great discussion on Big Data and winning customer loyalty #C3ROCKS14
— Martin (@TheRedster007) April 29, 2014
Companies who used to let legal dictate CX end up with customer communications ending with “govern yourself accordingly” HA. #c3rocks14
— Joey Appley-Epstein (@jappleyepstein) April 29, 2014
Great convos about #cxm and engagement #c3rocks14
— R Ray Wang (@rwang0) April 30, 2014
Word. #c3rocks14 pic.twitter.com/pwclvd8wYS
— Sid Banerjee (@sidbanerjee) April 30, 2014
In last year, average @Clarabridge customer went from 8 listening posts to 24, per @brendanhaggerty #c3rocks14
— Seth Grimes (@SethGrimes) April 29, 2014
Congrats to @Clarabridge award winners at #C3ROCKS14: @ADP (Trailblazers), @SiemensBT (People’s Choice), @Tesco & @Verizon (Tech Innovators)
— Bruce Temkin (@btemkin) April 30, 2014
Ready to share the @orbitz consumer insights journey from terabytes to insights @clarabridge #c3rocks14 #maytheforcebewithyou
— Stacey Symonds (@ssymonds999) April 30, 2014
Consumer feedback is everywhere, can you capture it in real time. @albert4waves #c3rocks14 pic.twitter.com/gpXO21qnnx
— Josh Rainer (@Jnrainer) April 30, 2014
Like @MPippine‘s @stephenrcovey quote: Most people do not listen w/ intent to understand; they listen with the intent to reply #c3rocks14
— Aaron Strout (@AaronStrout) April 29, 2014
“Ignore > Explore > Mobilize > Operationalize > Align > Embed” Stages of #CX Maturity – @btemkin #c3rocks14 pic.twitter.com/47u4Fk9W6o
— FRED MCCLIMANS (@fredmcclimans) April 29, 2014
Loving #c3rocks14 Check @sidbanerjee talking about how @united handles guest feedback pic.twitter.com/W2Qcvg6gF2
— Chandini D. (@Chanaynaysf) April 29, 2014
#c3rocks14 literally!!! pic.twitter.com/doQj7ZpU6a
— Mark (@groveunder) April 30, 2014
Consumer age content is fundamentally about recapturing love & passion — @sidbanerjee #c3rocks14
— Candice Seiger (@CandiceSeiger) April 29, 2014
Impressions from @clarabridge #c3rocks14 with the @AccentureSocial team! Had a great time! pic.twitter.com/lCRbWYaEQ8
— Ben Allen (@bamabennel) April 30, 2014
