[Case Study] How eCommerce Brand QoQa Creates Positive Shopping Experiences for Happy, Loyal Customers

By: Sofie De Beule

March 16, 2015

How can your brand streamline and centralize your social media efforts across your entire company? How can you make your brand’s tone of voice truly resonate with your audience?

In this new case study, we’re excited to share yet another inspiring case study of the Swiss eCommerce brand, QoQa, that was founded in 2005. They aren’t just an ordinary eCommerce brand: instead of just focusing on daily affordable offers, they also focus on building a 100% happy, loyal customer base through social customer service. Nowadays, the company is a successful, highly-profitable business and has streamlined its social customer service efforts completely.

Curious to see how Engagor helped solve QoQa’s social media challenges?

Download our case study, and discover more about how to:

  • streamline and centralize your social media efforts
  • create an integrated social media engagement strategy
  • create an allround positive customer experience

Here are some other case studies we’ve recently added:

Interested in any other use of our platform? Check out our exclusive Content Hub for more social media success stories, and get inspired today!