European CX Pros: Prepared to be WOWed at C3 in London
September 14, 2015
Clarabridge is bringing our hugely popular Customer Experience Management event to Europe! C3 is an inspiring full-day event, hosted by Clarabridge and Engagor. The event brings together hundreds of customer experience management professionals from across the globe to the heart of London.
C3 is making its European debut this year as part of our commitment to helping businesses worldwide achieve excellence in CEM. We’re currently helping brands like E.ON, Vodafone, RSA Insurance, ADP, and many others understand the customer journey by interpreting large amounts of feedback. Further, we’re helping these businesses make that feedback actionable with technology that quickly distributes insights across the enterprise.
Hosted by Clarabridge and Engagor, you’ll see how these two technologies are coming together to create and end-to-end CEM solution. This event will showcase how top performing organizations are making data-driven decisions to go beyond customer satisfaction and loyalty to create brand advocates who love their business. As an attendee, you will learn how to revolutionize your customers’ experiences. The event offers inspiring keynotes, real-life case studies, and Customer Experience (CX) best practices. Our expert and ever-growing speaker line-up includes representatives from B&Q, ADP, E.ON and more, speaking on topics such as growing a global CX program, social customer care, getting CX buy-in, and driving operational improvement.
Keynote speaker Jay Baer, a renowned business strategies and social media expert, will inspire you to create experiences that truly differentiate your brand. Mr. Baer is the best-selling author of 4 books examining how to deliver a winning customer experience, including the New York Times Best Selling Business Book, ‘Youtility’.
At C3, you’ll be immersed in discussions with your peers from around the globe on how to take the next step in delivering on customer needs and wants, in a way that maximizes profits and decreases churn. With best practices and strategies directly from those in the know, you’ll get the tools and information to understand CX inside and out, so you can bring that knowledge back to your company. You’ll learn not only what’s new, but what’s next.
Serina Aswani is Manager of Content Marketing and EMEA Marketing at Clarabridge. As part of her responsibilities, Serina serves as the voice of Clarabridge’s customers, highlighting customer stories and sharing proven best practices for implementing successful Customer Experience Management programs. Serina also oversees content marketing strategy and PR for the Europe, Middle East, and Africa (EMEA) region. She is responsible for establishing Clarabridge’s position as an industry thought leader across EMEA. Serina holds a M.S. in Commerce, specializing in Marketing and Management, as well as a B.A in French and Studio Arts, from the University of Virginia. Read more from Serina on Twitter at @SerinaAswani