From Russia With Love (for the World Cup)

By: The Clarabridge Team

July 2, 2018

Tags:
Clarabridge Engage
Customer Experience
Digital Customer Service
Customer Engagement
Customer Journey Mapping
Social Customer Service
Social Media Engagement
Social Media Management

The 2018 FIFA World Cup is the world’s biggest sporting event and it is generating millions of conversations on social media. Clarabridge is not one to stay on the sidelines so we got into the game and unleashed the world’s leading Text Analytics platform on this incredible dataset. Here is what we found now that the group phase is over. Enjoy!

See how we used Clarabridge Engage to capture the conversations surrounding the World Cup.