New Clarabridge Website – Improving Our Own Customer Experience

By: Elizabeth Clor

February 2, 2015

CEM Programs
Customer Engagement
customer experience management
Customer Feedback

At Clarabridge, we help major brands improve their customer experience. As a growing business, we know that our customers deserve a great experience, too!

With that in mind, we’ve completely redesigned our website to offer a more user-friendly experience and to highlight our latest offerings. We’ve also included useful resources throughout the site to help you optimize your customer experience management initiatives.

A few highlights:

The learning center: Access our latest eBooks, guides, webinars, and more to discover new ideas and best practices. We release new content very frequently, so be sure to bookmark this page as your go-to reference for everything customer experience!

Customer success stories: See how the world’s leading brands are using Clarabridge to drive customer experience initiatives. Orbitz, Dell, Sage, GE Healthcare, and Red Roof Inn—just to name a few!

Customer experience dictionary: Just getting started with customer experience management? Learn the basics about text analytics, social listening, sentiment analysis, Net Promoter Score, and more.

Blog: Last but not least, this newly designed blog, Sentiments, helps you stay on top of the latest customer experience trends and offers a subscription feature to keep you in the loop. You can subscribe in the upper right-hand corner of this page.

Take some time to explore our new website. Tweet to us at @Clarabridge to let us know what you think. We love customer feedback!

Elizabeth Clor is the Sr. Director of Content Marketing and Communications at Clarabridge. In this role, she is responsible for solidifying Clarabridge’s position in the marketplace as the leading Customer Experience Management (CEM) technology vendor. Elizabeth has 17 years of experience in high-tech marketing and communications, and is a regular contributor to various marketing publications. She holds a B.A. of English from the University of Virginia.