CX Champion Awards 2017
Enter to be recognized today

The Clarabridge Customer Experience Champion (CXC) Awards – Europe

You’re a customer experience guru. Now’s the time to strut your stuff and get the recognition you deserve for all your hard work! We’re giving awards to 8 companies who go the extra mile when it comes to Customer Experience (CX). Tell us about your program and you could win eternal bragging rights for you and your company (along with some tangible prizes – read below)!

Click Here to Submit an Application

Who can win?

  1. Your company is based in Europe, Middle East or Africa (this year, we are breaking our Awards by geography. We held our awards for North America in May 2017).
  2. You’ve worked with Clarabridge in 2016 and/or 2017
  3. You complete the full application online by 5:00 PM GMT on Thursday, 7 September 2017.
  4. You allow us to announce you as an award winner at our C3 event in London on 11 October (you do not need to attend C3 to accept or apply for the award)

If you have questions about the CXC Awards or the application process, contact your Clarabridge Account Manager, or email

How do I submit an application?

To apply for the awards, please click here.

You will be prompted to select the award category that you want to enter (we have four) and you can choose more than one.  See below for more details on the categories.

Applications are due by 5:00 PM EST on Thursday, 7 September 2017.

The application form should take you no more than 20 to 30 minutes to complete; bullet point responses are fine! Reach out to your Clarabridge Account Manager or to if you’d like additional help; we are more than happy to help write the application responses with you.

What will the winners receive?

Winners will be publicly celebrated at the ClarabridgeC3 Europe event at the Brewery in London, 10-11 October 2017. They will be awarded two free passes to next year’s C3 2018 event. In addition, they will be given a CXC winners logo to display on their websites and social media pages.

What are the judges looking for?

Be sure to thoroughly describe the program, initiative, or business process that is changing the customer experience within your organization. Include specific examples of positive business outcomes resulting from the program, such as increased revenues, improved social media response times, improved internal processes, decreased churn, improved NPS scores, improved culture, etc.

Award Categories

  • CXC DIAMOND AWARD: The CXC Diamond award honours an organisation whose CX programme is multi-faceted and shines brightly within the organisation. Their CX programme demonstrates vision, strategy, execution and results.
  • CXC LUMINARY AWARD: The CXC Luminary award recognises a company that has made a corporate shift to elevate customer experience to a top-tier business strategy.
  • CXC REVVIE AWARD: The CXC Revvie award recognises an organisation with proven return on investment and bottom line revenue impact.
  • CXC INNOVATION AWARD: The CXC Innovation award recognises an organisation whose CX programme demonstrates out-of-the box thinking and/or new concepts to the business or industry.

Past Winners

Click Here to Submit an Application