Clarabridge Appoints David Tweddle as Senior Vice President of EMEA Sales
March 19, 2015 00:00 AM
RESTON, VA–(Marketwired – Mar 19, 2015) – Clarabridge, Inc., the leading provider of Customer Experience Management (CEM) solutions for the world’s top brands, today announced the appointment of David Tweddle as Senior Vice President of EMEA Sales. Tweddle joins Clarabridge’s senior team after more than 15 years as the Vice President of UK Commercial Sales at Oracle, where he led a number of businesses delivering customer value from Services, Support, Application, Technology and SaaS solutions. At Clarabridge, Tweddle will drive the overall growth strategy for the Europe, Middle East and Africa regions.
“After achieving over 50% sales growth in 2014, we have an aggressive growth trajectory again for 2015 and building our global presence is a key component of our strategy,” said Sid Banerjee, Chief Executive Officer, Clarabridge. “David Tweddle brings a wealth of experience in building and leading top-performing sales teams and we’re extremely confident in his ability to bring our customer experience management solutions to leading enterprises in the EMEA.”
During his tenure at Oracle, Tweddle grew every business area he led, achieving over 100% growth in most businesses. These areas included advanced customer services, Oracle Cloud on Demand, technology license sales, SMB license sales, web content management and others. Prior to his roles at Oracle and Clarabridge, David’s career path led him to roles across the EMEA region, including a 13-year career as an Electrical Engineer in the British Army and as a Senior Director in the Hardware Channel business.
“I am passionate about not only meeting but exceeding customer expectations, and Clarabridge presents the opportunity for me to combine that passion with my depth of sales leadership experience,” said Tweddle. “Having led the Partner Satisfaction Board at Oracle, I look forward to growing Clarabridge’s leadership in the EMEA region, helping companies grow their corporate strategies with the customer at the center.”
Clarabridge currently has offices in London and Barcelona, and is working with major European financial institutions, retailers, and hospitality companies. As part of its customer intelligence platform, Clarabridge offers full, native NLP and sentiment analysis in 13 languages including Dutch, Italian, English, French, Spanish, Portuguese, German, Russian, Chinese, Turkish, Japanese, Arabic, and Korean.
Clarabridge’s customer experience management platform helps hundreds of the world’s leading brands understand and improve the customer journey. Powered by the industry’s most sophisticated text analytics engine, Clarabridge collects and transforms all forms of customer feedback into intelligence, allowing businesses to activate the voice of the customer across the enterprise. The result: happy, loyal customers. For more information, visit www.clarabridge.com.