Clarabridge Continues Market Momentum–Wins Temkin Group Award and Four Others

April 23, 2015 00:00 AM

RESTON, VA, April 17, 2015 –  Clarabridge, Inc., the leading provider of Customer Experience Management (CEM) solutions for the world’s top brands, today announced that the company and executive team have been honored with four recent award distinctions. Clarabridge won the 2015 Temkin Group Vendor Excellence Award, the Washingtonian Magazine Tech Titan award, and the 2015 Greater Washington Innovation Awards. The company is a finalist for the NTVC Emerging Growth CFO of the Year Award and ACG Corporate Growth Award to be announced later this year.

“It’s truly an honor to be nominated for not just one, but five, industry awards,” said Sid Banerjee, CEO at Clarabridge. “Our business is centered around delivering software solutions that can transform the customer experience, and these recent awards validate both the business and our ability to execute against our vision. We’re thrilled with the momentum we gained off the heels of a record-setting 2014 and are excited for another year of continued success.”

2015 Temkin Group Vendor Excellence Award – Customer Experience

The Temkin Group Vendor Excellence award recognizes providers of products and services for their efforts in helping companies become more customer-centric. Clarabridge’s second win of this prestigious industry award highlights how the company has achieved a deep, accurate understanding of customer needs, wants and emotions – recognizing that it’s the key differentiator for successful businesses in today’s age of the customer. This understanding empowers customer champions, informs successful marketing activities, drives process and product improvements, and ultimately improves customer loyalty and the bottom line.

“Congratulations to Clarabridge for winning a 2015 Customer Experience Vendor Excellence Award,” said Bruce Temkin, managing partner at Temkin Group. “We had a very strong group of nominees this year, and Clarabridge stood out for how well it is helping companies improve their customer experience.”

Washingtonian Magazine – Tech Titan Award

Clarabridge CEO, Sid Banerjee, was recognized by Washingtonian Magazine for his unique ability to influence the next generation of technologies and change how users interact with the ever-evolving technological landscape with the Tech Titan Award. This is not the first time the customer experience and sentiment analytics software company’s co-founder has been recognized by his peers; Washington Business Journal named Banerjee the Most Admired CEO in 2014.

2015 Greater Washington Innovation Awards – Tech Innovator of the Year

Clarabridge was recognized for technological innovations including our entry into voice-to-text analytics with Clarabridge Speech at the inaugural 2015 Greater Washington Innovation Awards. The awards celebrate the thought leadership, innovation, and creativity of individuals and organizations in the Greater Washington metro area, and honor those who introduce new methods, ideas, and products to improve lives and challenge the status quo.

NVTC 2015 Greater Washington Technology CFO Awards – Emerging Growth CFO of the Year Clarabridge CFO, Bas Brukx, was selected as a finalist in this year’s NVTC 2015 Greater Washington Technology CFO Awards, which recognizes chief financial officers and financiers for extraordinary achievement and excellence in promoting the development of the region’s technology community. This is Brukx’s second time receiving this honor from the NVTC. Winners will be announced at the 19th annual awards banquet on June 9 at The Ritz-Carlton in Tysons Corner, Virginia.

ACG National Capital Annual Corporate Growth Awards – Corporate Growth Award

Clarabridge was selected as a finalist for this year’s ACG Growth Award. Corporate Growth finalists are selected from nominations that reflect the diversity of industries in this business community as represented by ACG members. These distinguished awards honor the best leaders and companies in their efforts to support ACG’s mission to drive middle-market growth and increase deal flow. Winners will be announced at the annual ACG Corporate Growth Awards Gala on April 30 at the Ritz-Carlton in Tysons Corner, Virginia.

These recent award recognitions emphasize a milestone year for the company, which recorded a 50% year-over-year bookings growth in 2014. Clarabridge serves customers including ADP, Verizon, Rackspace, and Orbitz, and more than doubled its new customer acquisition in 2014 over 2013, resulting in a total of 450 major brands served. These new customers included Belk in North America, Virgin Active in Europe, CIRSA in Spain and Latin America, and more. Additionally, the company also expanded its international presence, with new offices in Singapore, Barcelona and London.

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About Clarabridge

Clarabridge provides the world’s most comprehensive customer intelligence platform. The SaaS platform connects to all channels of customer feedback and delivers actionable insights that drive customer experience management programs. Hundreds of global brands rely on Clarabridge to provide a consistent omni-channel experience by fully understanding customer needs, wants, and emotions. For more information, visit