Integrate Across CRMs and Platforms in Clarabridge Engage

Clarabridge Engage fits snuggly into any digital CX environment through its integration capabilities. Engage gives businesses out-of-the-box integrations with leading CRMs, partners, Clarabridge’s CX Analytics, and robust APIs for connections to other third-party systems.  

image

Integrate with Leading CRMs

Leading CRMs like Salesforce integrate seamlessly with Engage, making it easy for businesses to meld Engage into existing digital CX environments. Send information back and forth between CRMs and Engage to ensure your digital CX program stays as up-to-date as possible without having to lift a finger.

image

Engage Integrates Even with Third-Parties

If your team has a custom-built or third-party CRM or case management system, Engage can still integrate into your digital CX environment through APIs or even custom-made automations. Contact us for more information.

image

Seamless Link to Clarabridge CX Analytics

As Clarabridge platforms, both Clarabridge Engage and CX Analytics work together seamlessly to give businesses an even broader set of tools to analyze all of their customer data. Calls, chats, social media, reviews, and nearly any other form of customer feedback can be analyzed in CX Analytics. Manage your digital customer service and overall customer experiences by using Engage and CX Analytics together.

Learn More

Ready to See Clarabridge in Action?