Qualtrics completes acquisition of Clarabridge. Learn more.

Fall 2020 Product Release Highlight:Intelligent Scoring

Intelligent Scoring Adoption

Clarabridge recently released Intelligent Scoring, which automatically scores any type of customer interaction for compliance, desired behaviors, and more. Intelligent Scoring works by using business-defined rubrics that score interactions objectively, transparently, and consistently. Take the bias out of manually scoring calls for compliance.