Clarabridge CX Analytics in Action

Clarabridge CX Analytics helps companies leverage all of the Voice of the Customer data — phone calls, chats, emails, social engagement, online review, and survey data — to drive customer experience (CX) transformation.

We’re on a mission to demystify a complex term: Natural Language Processing. Natural Language Processing (NLP) is a field of study that focuses on a computer’s ability to interpret human language in order to process, analyze, and extract meaning from large volumes of natural language text data.

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