ANNOUNCING: Clarabridge Named a Leader in The Forrester Wave™: Customer Feedback Management Platforms, Q2 2021

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SEASON 2:A Penny Saved Is a Penny Earned: Introducing Automated Narratives

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SESSION 1

A Penny Saved Is a Penny Earned: Introducing Automated Narratives

Ellen Loeshelle

Dispositioning is a crucial but costly aspect of contact center operations. Following a call, an agent might spend up to 15 minutes cataloging it, eating up valuable minutes and dollars for your organization. Join this session to hear how Clarabridge can help by automatically generating post-interaction summaries for every conversation.