MEDIA ALERT: KAPOW TECHNOLOGIES USING CLARABRIDGE TEXT AND SENTIMENT ANALYTICS IN ELECTION BUZZ UK PROJECT
May 7, 2010 00:00 AM
Political junkies everywhere will be able to gain deeper insights into today’s election results in the UK through the efforts of Kapow Technologies “Election Buzz UK” project. Using Kapow Technologies to gather real-time web data from sources such as Twitter, Facebook and the main political blog sites, in combination with Clarabridge for text analytics and sentiment analysis, political commentators and followers alike will be able to track the sentiment and real-time insights that come from the rich and diverse social media sites across the web.
WHAT: Election Buzz UK
WHO: Kapow Technologies and Clarabridge Inc.
Clarabridge is the leading provider of sentiment and text analytics software for customer experience management. Clarabridge provides Global 1000 enterprises with universal views of their customers through automatic collection, classification, sentiment analysis, and reporting on text-based verbatims found in voice of the customer feedback channels. The result is improved marketing, product/service offerings, operations and customer service. Clarabridge customers include AOL, B/E Aerospace, Capital One, Choice Hotels, Expedia, Gaylord Hotels, H&R Block, Intuit, Marriott International, Nissan, QVC, Inc., Sage North America, United Airlines, Walmart, Walgreens, and Wendys International. Clarabridge is privately held with headquarters in Reston, Va. For more information, visit www.clarabridge.com.