Clarabridge Awards

Industry Honors & Recognition

Industry Honors & Recognition

Clarabridge is proud to be recognized as a leading force in advancing customer experience by developing best-in-class technology. Please find a sampling below of recognition over the years.

2020 Honors

Forrester Analyst Recognition Leader in The Forrester Wave: Customer Feedback Management
Forrester Analyst Recognition Leader in The Forrester Wave: AI-Based Text Analytics Platform
Washington Business Journal 2020 Best Places To Work
Winner of the “Best Natural Language Understanding (NLU) Solution” award in the 2020 AI Breakthrough Awards
Winner of the Innovations in Customer Feedback category in the 2020 UK National Innovation Awards for our Effort Scoring
Finalist in the CCW Excellence Awards for Omnichannel Solution of the Year

2019 Honors

(Analyst Recognition) Strong Performer in The Forrester Wave™: Social Suites, Q4 2019
Stevie Awards for Sales and Customer Service
Winner, CUSTOMER magazine’s 14th Annual Contact Center Technology Award
Winner, CUSTOMER Magazine CRM Excellence Award
Winner, DC Inno’s Coolest Companies Competition
3rd Place Loyalty360 award
Winner, Northern Virginia Technology Council (NVTC) Tech Award
Winner, SIIA CODiE Award for best BI Tool and Platform
Winner, Contact Centre Helper’s Top 10 Contact Centre Technology Award

2018 Honors

(Analyst Recognition) Leader in The Forrester Wave: Customer Feedback Management
(Analyst Recognition) Leader in The Forrester Wave: AI-Based Text Analytics Platform
(Analyst Recognition) Strong Performer in the Forrester Research, Inc. June 2018 report, The Forrester New Wave™: AI-Fueled Speech Analytics Solutions, Q2 2018
Winner, Most effective AI Solution from Effective Digital Marketing Awards
Winner AI Conics Award for Best Innovation in NLP
Winner Ventana Research Digital Leadership Award

2017 Honors

KM World 100 Companies that Matter in Knowledge Management
Temkin Group’s 2017 CX Vendor Excellence Awards

2016 Honors

Stevie Award

2015 Honors

Deloitte’s Technology Fast 500; Clarabridge recognized as one of the fastest growing technology companies in North America
Tech Innovator of the Year by the Greater Washington Innovation Awards