Download the eBook

6 Essential Skills For Every CEM Team

Duration: 45 Minutes

Tags:
Clarabridge Engage
Customer Experience
Digital Customer Service
Customer Engagement
Customer Feedback Management

Finding the right talent for your CEM team can be challenging. When building out a CEM team, you need to focus on hiring candidates that round out the skills of your overall team.

Whether you have a team of two people or a department of 15, there are six core skills that every CEM team needs to have in order to drive success.

Read our ebook, The 6 Essential Skills for Every CEM Team, to learn:

      • The six core skills every successful CEM team needs to have
      • How to hire and interview people for these six skills
      • How to use these skills to build a CEM team that is a strategic, insightful, and effective driving force within your organization

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