How can businesses handle 879 million yearly complaints on social?
Social customer care has become essential to increase customer loyalty and customer satisfaction. Are you unsure how to make your care efforts more effective? A customer care team will help you to successfully manage a large influx of questions and complaints from anywhere in the world.
The eBook Building A Social Customer Care Team explains how you can create an effective social customer care program. Read it to learn how to:
- Build a social customer care team from the ground up
- Create successful, distributed social media teams that are able to collaborate smoothly
- Optimize your social customer care strategy based on your customers’ needs
Read this eBook and you’ll be able to assemble the right team for increased customer satisfaction!