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Make the Most of Your Social Media Analytics and Reporting

Duration: 45 Minutes

Ever wonder which metrics should be the top priority when it comes to analyzing your data? How do you determine the metrics that are most important for your specific industry? How do you build dashboards to create automated reports? Let us show you how to make Clarabridge Clarabridge Engage dashboards work for you!

In addition, you will learn more about:

  • How and where to find the KPIs & metrics that matter most to your brand
  • Utilizing the Chart Builder in Clarabridge Engage to build your own custom widgets
  • How to build a completely new dashboard with the right metrics and filters
  • Automating and setting intervals for your stakeholder’s key reports

Featured Speakers: 

 

 

Thomas Martens
Customer Success Manager, Clarabridge Engage, Clarabridge

Thomas has been working for Clarabridge Engage for over 3 years. Ensuring clients’ happiness and satisfaction with Clarabridge Engage. From on-boarding new clients, providing professional services, understanding the clients’ goals for social customer service and translating them into actionable insights. Having a degree in Digital Marketing and communications allows him to understand and solve any challenge associated with social engagement and customer care.

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