Clarabridge Engage Helps SharkNinja Enhance the Customer Experience
SharkNinja, a leader in the housewares industry, had little visibility into agent activity and performance, a poor understanding of agent training needs, and minimal insight into...
Digital Customer Service
Clarabridge Helps Check Into Cash Proactively Avoid Compliance Violations
As part of the financial services industry, Check Into Cash must adhere to strict compliance regulations when providing customer service. The need to monitor customer interaction...