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4 Disasters Online Retailers Must Avoid

Tags:
Clarabridge Analytics
Customer Emotion
Customer Experience
Customer Journey
Retail

Consumers love the convenience of online shopping, but they demand an easy, high-quality customer experience. 94% of customers who have a low-effort service experience will buy from you again.

Are you making critical mistakes that turn customers away?

Download this cheat sheet 4 Disasters Online Retailers Must Avoid to find out how to dodge online retail disasters. You’ll learn about:

  • Common problems that frustrate customers
  • The importance of building empathy
  • Using customer feedback to improve their experience
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