Personalized CX with OPINATOR & Clarabridge
PARTNER SPOTLIGHT:
OPINATOR brings the human touch to Customer Experience, enabling companies to boost response rates in CX programs with fully personalized interactions that become an extension of your brand. In this video, Key Account Manager, Valeria Aguerri, explains how the Clarabridge – OPINATOR partnership helps organizations to gather and analyze both solicited and unsolicited feedback in order to identify highly valuable insights.
Featuring
Valeria Aguerri, Key Account Manager
About OPINATOR
OPINATOR is a customer experience management (CEM) solution that offers a personalized approach to managing and generating customer interactions.
Related Resources
Vera Bradley Reduces Response Times and Boosts Social Customer Service
Learn how Vera Bradley is using Clarabridge to improve social customer service, increase efficiency in the contact center, and help every employee understand how they impact the customer experience.
Learn More
JDE Uses Insights to Inform Strategic Product Development
JDE is using Clarabridge Engage to directly inform the development of its products. From determining which products to offer to ensuring consistently high quality, the company closely monitors customer feedback.
Learn More
