Personalized CX with OPINATOR & Clarabridge
OPINATOR brings the human touch to Customer Experience, enabling companies to boost response rates in CX programs with fully personalized interactions that become an extension of your brand. In this video, Key Account Manager, Valeria Aguerri, explains how the Clarabridge – OPINATOR partnership helps organizations to gather and analyze both solicited and unsolicited feedback in order to identify highly valuable insights.
Valeria Aguerri, Key Account Manager
OPINATOR is a customer experience management (CEM) solution that offers a personalized approach to managing and generating customer interactions.