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Clarabridge Engage
Social Media

The Forrester Wave™: Social Suites, Q4 2019 has named Clarabridge a Strong Performer among the “eight most significant” social suites providers in the market.

Download the infosheet for more detail on Forrester’s findings, which include the following:

  • Clarabridge is the only company to receive the highest score possible in both the social listening and social response criteria
  • In the social listening, social response, and product vision criteria, Clarabridge received the highest score possible
  • Clarabridge has among the highest scores in the measurement, execution roadmap and planned enhancements criteria
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Clarabridge Engage coupled with its CX Studio analytics product make for a compelling insights visualization engine, positioning Clarabridge for a world in which social media is merely a single channel among many that technology must holistically accommodate.

The Forrester Wave™: Social Suites, Q4 2019