The Forrester Wave™: Social Suites, Q4 2019 has named Clarabridge a Strong Performer among the “eight most significant” social suites providers in the market.
Download the infosheet for more detail on Forrester’s findings, which include the following:
- Clarabridge is the only company to receive the highest score possible in both the social listening and social response criteria
- In the social listening, social response, and product vision criteria, Clarabridge received the highest score possible
- Clarabridge has among the highest scores in the measurement, execution roadmap and planned enhancements criteria