How is a 60-year-old company, specializing in emergency medical identification, changing the way they interact and respond to their customers? By connecting to their customers on the social platforms they use most, this allows social customer service teams to better understand and respond to their customers’ needs and emotions – faster than ever.
Watch this webinar with MedicAlert Canada to learn:
- How selecting the right social customer service tool can make the greatest business impact
- Steps to grow your social customer service team
- How improving efficiencies leads to greater ROI