UNITED AIRLINES, SIEMENS INDUSTRY, INC. AND GE HEALTHCARE TO HEADLINE SPEAKING AGENDA AT CLARABRIDGE’S NEXT ‘CLARITY IN A NOISY WORLD’ LEARNING SERIES IN CHICAGO

October 26, 2011 00:00 AM

Clarabridge, Inc., the leading provider of sentiment and text analytics software to Global 1000 companies embracing customer experience management (CEM), today announced that executives from United Airlines, Siemens Industry, Inc. and GE Healthcare will speak at its ‘Clarity in a Noisy World: Leveraging the Voice of the Customer with Measurable ROI’ seminar, being held Wednesday, Nov. 2, 2011 from 8:30-11:00 a.m. at the Hyatt Regency Chicago.

The ‘Clarity in a Noisy World’ event is the third in a series of free, educational seminars hosted by Clarabridge in various cities across the country. The seminars were launched in an effort to share the latest and most useful industry information for attendees, with CEM industry experts sharing real-life experiences on a wide range of topics related to effective CEM initiatives and how best to strengthen customer loyalty.

Clarabridge is pleased to welcome three esteemed speakers for this event:

  • Matt Hadfield, Senior Manager Customer Insights, United Airlines
  • Linette Myland, Customer Voice Specialist, Siemens Industry, Inc.
  • Kim Zieroth, Senior Customer Loyalty Manager, GE Healthcare.

Drawing upon their in-depth CEM knowledge and expertise in the industry, the guest speakers will outline and discuss proven tactics for creating successful programs that access and leverage customer feedback to increase revenues, create better products and services and streamline operations, and demonstrate how doing so results in measurable ROI for businesses.

This event is geared toward individuals who manage customer loyalty and satisfaction rates, and those responsible for managing VOC projects. Attendees typically include customer experience, contact center and customer service professionals; marketing professionals, market researchers and analysts and others. For further details and free registration, please visit: http://tinyurl.com/3dmw45g

About Clarabridge

Clarabridge is the leading provider of sentiment and text analytics software for customer experience management. Clarabridge enables Global 1000 enterprises to achieve a universal understanding of their customers by automatically collecting, classifying, scoring sentiment, and analyzing qualitative data found in voice of the customer feedback channels. Insights extracted result in improved marketing, product/service offerings, operations and customer service across an organization. Clarabridge customers include AOL, B/E Aerospace, Choice Hotels, Expedia, Gaylord Hotels, Intuit, J.D. Power, Marriott International, Nissan, QVC, Inc., Sage North America, United Airlines, Walmart, Walgreens, and Wendy’s International. Clarabridge is privately held with headquarters in Reston, Va. and offices in San Francisco, Boston and the United Kingdom. For more information, visit https://www.clarabridge.com or Twitter:@clarabridge.

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